Terms and conditions
Immediately upon delivery please review the shipment for accuracy of materials ordered, including quantity, quality, and color, and for any shipping damage. Contact BARMAT immediately if any problems exist. All claims must be presented in writing to Barros & Matias, S.A. and any delivery carrier within five days of receipt of material. Any damage that is apparent upon delivery must be noted on the freight carrier delivery receipt. Material should be installed by pulling from all crates or boxes to insure optimal blending of shade variation. No adjustment can be made once material has been installed.
We request that all quantities be checked by an installer or contractor, as we will not be held responsible for discrepancies in quantities. Although we may have assisted in preparation of quantities for material on this order/invoice, all quantities must be checked by a contractor or installer. Any additions or changes to the order could delay the delivery date and may result in dye lot variation.
BARMAT, S.A. does not accept responsibility or liability for installation, sealing or refinishing of any product.
Payment, Terms and Credit Extension
All material is purchased with 50% due upon placement of order. The balance of the order is due before shipment unless an open account has been established with BARMAT, SA. Credit applications for open accounts are available.
Purchaser agrees, by acceptance of this document that if payment is not made according to terms of sale, to pay interest at the lesser of 1.5% per month or the amount permitted by law and to pay reasonable collection costs including reasonable attorney fees.
Returns and Cancellations
Customized/Special orders: No returns will be accepted. These orders are non-cancelable.
BARMAT is not liable for any direct or indirect costs associated with the repair or replacement of the product including removal, installation or reinstallation of the product. Tile and stone products should be inspected prior to installation and any defects must be reported at that time. Installation constitutes acceptance of the product. Damage to product caused by inappropriate installation, accident, misuse, abuse, or improper maintenance is not covered by this warranty. With respect to tile and stone, variations in color, shade, flow, grain, tonality, crazing, veining, and texture are inherent characteristics thereof and are not defects. Variations in facial dimensions and thickness will be allowed as per industry standards. No warranties are made against crazing, scratching or wear due to: improper installation-including improper alteration of the surface with sealers or grout, falling objects, abuse, misuse, exposure to extreme temperatures, using improper chemicals or compounds, non-foot traffic wear or other similar incidents.